Terms of Use

This website is operated by Mystique (CNPJ 5 3.673.675-0001-68 ). By browsing or purchasing here, you agree to these Terms, our Privacy Policy, and our Exchange/Return Policy.

Purchases and payments: Prices may change until the order is finalized. The order is subject to payment approval and material availability. In the event of an obvious error (price/description) or suspected fraud, we may cancel and refund the order.

Production and delivery: Many items are made to order. Inquire about manufacturing and shipping times before completing your purchase. After shipping, the shipping company/post office is responsible for transportation; tracking information will be sent to you.

Exchanges and refunds: We follow our specific policy published on the website. Please read before purchasing, especially for custom pieces or special sizes.

Images and variations: Photos are illustrative. Handcrafted jewelry and natural gemstones may have slight variations in color, shine, and finish.

Website use: Unauthorized copying of content, trademarks, images, or code is prohibited. Avoid actions that impair the website's functionality or violate third-party rights.

Personal data: we process your data in accordance with the Privacy Policy and Cookie Policy.

Contact: questions and support by email or Whatsapp